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I've been buying Macs for at least 11 years, dating back to when I was a destitute freelancer. I've had three laptops and one desktop and I have had ONE big problem that required a specialist to fix. It cost me $60 for an hour of his time.
I've heard many stories from my PC-owning friends about fried motherboards, spyware, viruses and problems with the OS. I saw one friend, a professional writer, lose scripts twice during one season thanks to her (much cheaper to purchase) Dell.
So which machine is cheaper in the long run?
Yeah, I love the design and the usability of the Mac. And I am so confident in the product that I routinely refuse to pay for an extended warranty when I upgrade.