Letters to the Editor
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Blockbuster lost me
...when they decided to take the "push" approach to delivery. I remember fairly clearly the day a few years back: I walk into the store, looking for a decent new release. They had 1 stack of the movie in question -- I forget which, but it got fairly good critical acclaim and did fairly well at the box office -- and all 3 copies were out.
However, there were stacks upon stacks of straight-to-video crapola as far as the eye could see. Some suit somewhere decided to make a deal with some two-bit movie studio, or there was some kind of sinister parent company "synergy" BS going on, and now their stores were offering LESS of what the public wanted to see and MORE of the crap the company wanted to sell.
I walked out the door, and only under the rarest and most desperate of circumstances have I ever set foot back inside a Blockbuster again. And I certainly can't envision a scenario where I'd trust them to not try and pull the same trick (or worse) if and when they achieve market dominance of the mail-order market.