Letters to the Editor
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I'm Sticking With Netflix
If Blockbuster wants to entice users from Netflix it can make such a program itself.
I have a subscription to Netflix and I've tried Blockbuster three times. I've only received a few flawed discs from Netflix in three years. During my three trial subscriptions to Blockbuster (12 weeks total), I received a broken, badly scratched, or just plain incorrect disc at least once a week. At one point, I got a bad disc, reported it as damaged, sent it back, and got the exact same disc back again! When I called customer service, the Blockbuster rep. suggested that I report it damaged and then keep it until they sent a good copy! Which they did... a good copy of the next disc in the series mislabeled as the disc I wanted.
As for the videos at the Blockbuster store, make sure you check them for scratches before bringing them home. Some of those discs are scratched to all heck and the store staff just buff them up and put them back on the shelves.