Letters to the Editor
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First off it's the customer service model that's supposed to be different
Jitterbug is supposed to be built around the idea, probably alien to most of you, that if you have a question or problem, you call, some human being picks up and then they help you.
Secondly - I am the probably the only middle aged person w/o a Blackberry who is a heavy SMS user for work and personal. The point is that at best most people don't use most of the features on their phones to begin with. Initially they start out using all of them but soon stop. I've never met anyone who watches TV on their phone, and they have to pay to get it. Or ignore it as it were. Most people don't have picture mail and so use it sparingly since ad hoc use is very expensive. The quality of the phone MP3 players is weak, and the storage is light. At best you can get a 2GB microSD card and the codecs are not well made. Voice dialing? Nope - too arduous to program. Browsing w/o 3G? forget it it's torture. And I would guess that 98% of all the connection software out there either doesn't actually exist or doesn't actually work. The Samsung A900M (no longer made) has good blue tooth which works in conjunction with bt headphones and an iPod to autoanswer the phone. That's a nice one but it's largely unrelated to the phone.
I have a Moto Q that I like because it mimics my PC office productivity software. And it's a phone. And I can type the hell out of it. Camera? Bleh. Only in a pinch.
In fact I can't really think of any new functions they could cram into a phone and make me want it. Better 3G bandwidth EVDO like the Cingular 8525 (HTC Hermes) would be great if the carrier didn't massage your prostate on the costs. And 802.11g would be ok although it seems overkill with Bluetooth.
But none of these things address the near-Gitmo customer service you get from the carriers which is something Jitterbug was intended to address. Will it? Don't know, hope so.