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Letters
Wednesday, December 5, 2007 12:00 AM

Do Netflix's mailers cost the Post Office millions?

A postal audit claims the DVD mailers run-up labor costs. In fact, says Netflix, the company is actually saving the mail service some cash.
By Farhad Manjoo

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  • Wednesday, December 5, 2007 02:51 PM

    No Complaints

    I've been a NetFlix customer for going on 4 years. In that time I've had a total of 2 disks delivered in an unwatchable state. I wonder what the deal is with others who've had so many problems.

    Voice of Reason, why do you think your breakage rate was 75% when NetFlix rate is much lower? Does the USPS handle their mailers differently from how they handled yours?

    —Rob Mac Read Rob Mac's other letters

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