Letters posted here are associated with the following article:

8
Letters
Monday, October 8, 2007 12:00 AM

Man sues Apple over the iPhone's AT&T lock

Here's one iPhone lawsuit you can stand behind.

The letters thread is now closed.

View:
Monday, October 8, 2007 10:41 AM

The battery is a valid complaint

We've been saying for YEARS either unseal the case and make the battery replaceable or make the case waterproof. Either one, not neither.

As far as the price drop is concerned - if want cheap shit go shop at Walmart or Tigerdirect.

As far as the bricking is concerned - this is such a tiny part of the wider issue of what a so called 'contract' is that you are just being a pissy whiney spoiled asshole. The problem is that when you 'agree' to any and all terms in the 'contract' the phone company can do literally whatever it wants whenever it wants however it wants. You have more rights with a credit card company. So pull your whiny head out of your ass already and address the real problem.

Monday, October 8, 2007 11:04 AM

Uphill Battle

This lawsuit doesn't seem like a winner. As far as I know, it is not illegal for Apple to lock the iPhone. I don't believe that they're required to give warranty support for an unlocked phone, as well. All that remains is the 'bricking' issue, for which the plaintiff would have to prove (by a preponderance of the evidence) that Apple intentionally disabled phones for business (not technical) reasons, which should be fairly difficult to prove. If Apple can make a case that the iPhones shut down because of a real technical incompatibility, even a potential one, the theory that they cut people off to restrict customer carrier choice won't stand.

Monday, October 8, 2007 11:05 AM

Apple is Just Another Big Company, Nothing Special

The only reason Apple's problems get into the news is because they have generated this very successful myth that they are somehow different. They are not. Like any other corporation, they seek to maximise profits by whatever means. If this means breaking phones, oh well.

I was involved in a class action against Apple back in 03 over the faulty logic boards in the iBook. Apple was shipping iBooks with faulty logic boards, boards which we alleged they knew were faulty. Up until the time of our proposed class action, they would tell people whose iBooks had failed that it was the first they heard of it, and then would offer to fix it if it was under warranty. My iBook failed two weeks outside of warranty due to the now notorious logic board failure and they refused to fix it. I contacted some people and we started a petition, some web sites and told everyone who would listen about the problem, and began work on a class action. I also recorded me telling an Apple rep about the problem and posted the conversation on my web site, so they could no longer tell people, "Oh, really? Your logic board failed? Wow! That's unusual! We never heard of that before!"

It worked, a couple of months later, and much bad publicity, Apple called me and told me that they were issuing a worldwide 3 year warranty extension on the affected iBooks - including mine.

Unfortunately it died again - for the last time a year later. Cause? Logic board failure. They had replaced a faulty logic board with a faulty logic board. I bought an emachine at tigerdirect for about the same price, it's still working. And guess what it was faster and better in every way, even though it did not have an Apple on it!

Now that was a law suit you could stand behind, and thousands of people did! Unfortunately the arrogance of Apple and Steve Jobs is undiminished. The sad thing is the fanboys who still defend them - no matter what.

http://en.wikipedia.org/wiki/Ibook

Monday, October 8, 2007 11:23 AM

A lawsuit you can stand behind?

let's see - the guy buys a phone knowing full well the contractual limitations that come with the phone.

so then he sues...

maybe he should just return the phone?

nah - can't do THAT!

Monday, October 8, 2007 01:41 PM

I can't help myself

I just have to dash to the Apple Store and buy the latest gadget, without reading the contract, doing any homework, or engaging in any type of thought at all. And when the thing I buy isn't what I thought it is, well, I'll just sue.

Monday, October 8, 2007 03:34 PM

Suing Apple over the iPhone

Let's count the reasons why your lawsuit holds no water whatsoever.... 1) ALL HANDSETS are locked in the US and there is no way you're going to get them to interoperate on other networks . 2) YOU MADE THE CHOICE to buy this phone knowing full well that it's exclusively on AT&T's network...3) GETTING IT UNLOCKED voids your warranty and you knew that already as well... 4) TO EVEN ATTEMPT TO SUE APPLE MAKES YOU LOOK LIKE A COMPLETE IDIOT! IF YOU DIDN'T REALLY WANT THE PHONE, DON'T BUY IT!.. OR LIVE WITH THE FACT THAT IT'S ON AT&T's NETWORK!

Monday, October 8, 2007 04:45 PM

CSMarker is sadly uninformed...

CSMarker missed the point in such a painfully complete fashion as to make one yearn for razor blades and rubbing alcohol as a less painful alternative...

He/She writes:

1) ALL HANDSETS are locked in the US and there is no way you're going to get them to interoperate on other networks.

Wrong on both points. All handsets are not locked, and handsets do work in multiple networks (albeit not all handsets will work on all networks-but most handsets will work on more than one network).

2) YOU MADE THE CHOICE to buy this phone knowing full well that it's exclusively on AT&T's network...

The point of the lawsuit is the claim that the limitation to AT&T's network violates an existing California law.

3) GETTING IT UNLOCKED voids your warranty and you knew that already as well.

Apple is making the claim that they have the right to limit warranty coverage to locked phones. I claim that this is an unreasonable and unlawful claim to make. Toyota can't limit the warranty on a car to those who use certain gasoline.

4) TO EVEN ATTEMPT TO SUE APPLE MAKES YOU LOOK LIKE A COMPLETE IDIOT! IF YOU DIDN'T REALLY WANT THE PHONE, DON'T BUY IT!.. OR LIVE WITH THE FACT THAT IT'S ON AT&T's NETWORK!

Apple is engaged in a practice which appears to be illegal. Trying to change that behavior through our fine legal system is reasonable behavior.

Tuesday, October 9, 2007 01:28 PM

iPHONES

COME ON PEOPLE...

If you want an iPhone... you must comply with the working nature that they have set forth.

If you want a cell phone go to any cell company and get one!!

Whatever company you choose to purchase a phone from supplies the service!!! And they do not cover any damages if you choose to go elsewhere or do something stupid with your phone!!!

The iphone is more than a phone... and like any technical gadget it has updates and upgrades... if you have played and changed the technology... You pay the price!!! Updates work with the product you purchased... not the one you changed!!!

Now... Apple does not "yet" supply cell service and has created a partnership with AT&T... That is what you are buying, it's a package... NOT just a phone!

If you want that iphone same as you want that BMW... you get your service from that company...

And like any warranty... they have limitations and regulations... And if you do not follow their warranty regulations and guidelines your warranty is null and void!!!

Wake up... Apple is a company with warranties and guidelines that all purchasers of the iPhone are aware of or should be before they purchase a product. If you weren't... did you ask???

Same as when you purchase anything else... like that BMW. Do you check out your warranty there? And what do you do when you nolonger like your BMW??? Or think their warranty or service is "wrong"?

If it isn't what you wanted... refund or same as you would with anything else... shelve it... sell it... or use it!!!

You knew what you bought now stop with the garabage of trying to make them change to suit you!!!

These lawsuits are ridiculus... QUIT WHINNING!!!

Most Active Letters Threads

688

Obama's exceedingly familiar justifications for escalation

The "new" approach to Afghanistan touted by White House officials seems quite old
676

The commendably missing element from Obama's speech

There was no pretense that human rights is our goal, or the likely outcome, in escalating the war
440

The face of rotted Washington

Evan Bayh demands more debt-financed war - fought by others - while boasting that he's a stern "deficit hawk."
323

Yes, it's Obama's war now

An uninspiring speech sells a dubious policy, but progressives who feel betrayed have only themselves to blame
209

Bigotry wins in Switzerland

By voting to ban the construction of minarets, Switzerland apes the most extreme intolerance in the Muslim world

View all »

Letters Help

Currently in Salon