Letters to the Editor

This letter is associated with the following article:
"This is when we shine" -- the nation's biggest mortgage lender plans to lay off 12,000 employees.
  • Yes, Yes!

    "Sure, less paper waste, good for the environment, etc etc. But also, greater chance that the customer will forget, since the only notification one gets is via email. And then, late fees, maybe even defaults, ya never know." --Rich Miles

    Don't forget that the customer no longer has those nice paper RECORDS of the transactions. We should be conscious of this considering how many stories we've heard of major corporations "losing" huge amounts of confidential data.

    I'm a total sucker for this, but I rationalize it because of the fact that I'm so terrible at keeping files myself. But I think it says a lot to our consumer culture that so little of our financial data are recorded in a non-volatile format for the benefit of the person who is spending the money. I realized a long while back during a financial meltdown that there would be absolutely no way for me to provide paper documentation of how I'd spent my salary (which had been sizable) for several years. And I wasn't even buying any coke!

    But paper documentation is exactly what you're expected to have if your finances get FUBARed and you're talking to the Feds.

    IRS Agent: "Well, if you were spending that kind of money on your food/entertainment budget [in Soho], just show us the receipts."

    Ugh.

    @ Scorpio69er, I laughed 5 times at the "loaf of bread" post. Bravo!