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Saturday, June 13, 2009 12:00 AM

Is John Donahoe Finally Turning eBay Around?

Is any tech CEO more reviled by his or her own customers than eBay’s John Donahoe? In online forums, sellers seethe about the higher fees and site changes he’s implemented. They write and sign petitions calling for his ouster. Even eBay employees voted him onto Glassdoor.com’s “Naughty List” of CEOs with the highest disapproval ratings.

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  • Saturday, June 13, 2009 08:34 PM

    Lessee here...

    eBay traffic? Down and still trending down for months on end.

    eBay profits? Not bad, but coming at the expense of things like 21 day holds on PayPal withdrawals by sellers (huge float to draw interest there), increased fees and just generally the generation of a lot of ill will among all but the largest sellers.

    Evidence of turnaround? Apparently the stock price. And what does the price of a stock really tell us? I submit that except in the case of a company in severe distress, it tells us nothing more than stock investors still move in herds.

    eBay turning around? Ya know, from my perspective as a small occasional seller there in days gone by, the answer has to be a resounding no. eBay has well and truly lost touch with its roots. It's on the way to doing what all corporations seem to do eventually and that is utterly forgetting who they are, where they came from and what it was they originally set out to do.

    Turning around? No. A blip in the stock price? Sure.

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