Friday, May 22, 2009 12:00 AM
For utilities that are looking to control their customers’ home energy use during peak hours with smart meters and appliances, there can be a steep learning curve. The utility wants to use communication networks and software to power down certain energy-hogging actions during peak times (air conditioners) but at the same time keep customers happy and comfortable. As John Morrell, vice president of product marketing for Aleri, a software company that has been working with Duke Energy on smart home pilot trials, put it in a call with us this week: “Some of the data that is being generated in these pilots, utilities have never seen before. It can require a lot of adjustment.”…
Katie Fehrenbacher
