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I used to fly United everywhere but after they stopped flying larger planes into our airport, I switched to NorthWest.
My dad worked in a very small regional airport that had the old Republic Airlines 'wounded duck' and NorthWest bought them out. I swear that they still fly the same planes...
Yes, NorthWest is 'rustic'. What do you expect for an airline that perfected whipsawing their unions to an art form. They beat and bludgeoned their workers so much. I stopped flying them when they had a long strike and many 'labor actions' against them a number of years ago.
American carriers have the shittyist records for comfort and many other ratings but their management teams make out well...
Welcome to 'Bushanomics' and the life of the Great and Powerful CEO and their huge pay and benefits. Don't forget their 'golden parachute' they get on the way out the door, and the 'golden shower' the workers get on a continuous basis...