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Is this the first column of Mr. Smith's that you've read? He ferquently talks about the other problems of air travel, like too many flights in smaller planes causing delays and air congestion. He's written articles about cramped passenger conditions and ways the various airlines are trying to fix that problem. He's written about the best and worst airline terminals from the perspcetive of comfort and cleanliness. He's written about everything you mention and more with the possible exception of lost baggage.
Do a little research before accusing someone of bias.