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Ask the pilot
As hundreds of planes are grounded, the FAA faces an identity crisis. Plus: What does a rash of airline bankruptcies mean for the future?
By Patrick Smith [2008-04-11]

  • Aloha and April Fools Day

    My husband and I were to take our return leg to Oahu on an Aloha airlines flight on 4/1, the day after they ceased all operations.

    They announced it on the news on 3/30. Luckily, we were not depending on them to get back to the mainland, but boy, that was an inconsiderate and crappy way to inform your customers. While on hold with my cc company to dispute 1/2 the charge, the customer service rep was saying he's been handling Aloha calls all day and that people's weddings were being ruined, etc...

    The joke on me was that I picked Aloha over Hawaiian airlines because I thought the older airline was to be more trusted.

    Happy April Fools!

    And Patrick, can you please riddle me this? Why are there no clocks in airports, ever? It drives me nuts!!!

    -- juneausmog
    [Read juneausmog's other letters]
    Friday, April 11, 2008 01:35 AM
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