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Friday, May 25, 2007 12:00 AM

Ask the Pilot

A filthy lobby, sullen-faced employees, no place to sit, and a vague sense of danger all add up to the World's Worst Airport.
By Patrick Smith

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  • Thursday, May 24, 2007 10:55 PM

    IAD

    Now so far-flung and disconnected I once arrived 1:30 before my flight and, after the queue at the UAL ticker counter and security, made it only because it departed an hour late. And, no, I was not singled out at the checkpoint. That would have been even worse.

    I've also waited 55 minutes for baggage, and that was baggage that was on the flight! When it was misdirected, even worse.

    —Anonymous

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