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"A filthy lobby, sullen-faced employees, no place to sit, and a vague sense of danger all add up to the World's Worst Airport." Funny, I thought the article was going to be about Lambert/St. Louis airport. Portal to Hell.
For a wonderful airport, go to Glasgow, Scotland. It's small (I always feel it's actually been made out of Legos!), clean, pleasant, and staffed with efficient and polite employees. Although like many Britons in service jobs they still, to a certain degree, exhibit that resigned and exasperated resentment that seems to come with the impostion of inferiority those sorts of jobs STILL carry in that STILL class-raddled country, the staff are generally patient and attentive, and actually have a sense of humor (of course they do, they're Scottish!). OK, I love Glasgow airport because it's my gateway to Scotland, my home land. But check out the airport and especially the charming, well-maintained ladies' room -- every female traveler's first requirement on disembarking! The dear, clean little rooms are adorned with tiny bouquets of fresh flowers over the sinks! Oh, yes!