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Wow, Glenn really appears to be the only one engaging in real journalism here. That's fantastic that he came up with copies of the internal emails: those sorts of things only get leaked to real journalists, don't you know?
Aside to bamage: I really hope sysprog doesn't answer your question, because I've always suspected that, somehow, sysprog lives in the toobz and we occasionally are allowed to peek in on what that immersion means through the letters posted.