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Some actors do not act. Some actors give wonderful performances by just saying the words. Watch Paul Newman. Most of the time, he just says the words. Contrast this to Al Pacino, who always has to put something "on" the words. Both fine performers, and who can say who is the better actor? I think Al is a little over the top sometimes, but that's me.
Keanu may turn out to be a "say the words" sort of actor. I will rent this movie based on Stephanie's description of his performance, and because I liked Sandra Bullock in "Crash".
And on acting and crying? I learned that as soon as those tears leave your eyes, the audience loses the tension. If YOU cry, the audience doesn't have to. But if you keep choking those tears back, you break our hearts. Think of the best crying scenes you ever saw, you'll see what I mean.