Letters to the Editor

Letters posted here are associated with the following Salon Premium Member:

Bruce A Stewart

Published Letters: 2     Editor's Choice: 1

  • iPhone Launch Problems? Some Usual Issues - and One Big One with Media

    [Read the article: iPhone doomsters: Cracked screen, broken keyboard?]
    [Read more letters about this article: Here]

    We won't know, of course, until we actually use an iPhone over several weeks, but I'd guess the usual issues with cellular technologies will emerge:

    -- The screen will be smudged with facial oils, making visibility & clarity an issue

    -- The screen will also be smudged with finger oils, same issue

    -- The cellular provider will provide the usual dropped, static-ridden, echoing calls

    -- Cellular web services will remain slow and prone to dropped connections

    All these, mind you, are true of any competitive device. In other words, they are annoyances associated with cellular phones and not with the iPhone itself.

    The one big issue that will be iPhone unique will be "reviewers who can't figure out the user interface isn't what they're used to". Trying to make the iPhone into a better Blackberry, better Treo, better Windows Mobile or even heavens forfend a small-but-somehow-better Mac OS X will miss the point of iPhone entirely.

    This is a new generation user interface. It will take experience, not a quick hour of playing around, to really begin to understand. But all the reviews will be out within the first few weeks.

    For this product to succeed, we must resolutely ignore uninformed and ignorant reviewers and only pay attention to those who demonstrate they actually set their preconceptions aside and dealt with iPhone as it is.

  • Oh, yes! The litany is long...

    [Read the article: Got complaints? ]
    [Read more letters about this article: Here]

    Why are all the streets jammed?

    Why is there never a place to park?

    Why does technology crash?

    Why does someone always whinge at a joke?

    Why's the food so bad in restaurants?

    Why's the service so bad everywhere?

    Doesn't anybody have esteem enough to care?

    Thank you for pointing out the Complaints Choirs.

    What a brilliant idea.