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karenx

Published Letters: 1

Friday, July 11, 2008 12:06 PM
Original article: Ask the pilot

@ KitchenGirl

On a recent trip to the Bay Area, I was amazed at how much better the San Jose screening area ran with just a few differences from the norm.

They had one enormous queue, with just a few screening stations that ran _fast_. I think the lines ran fast in large part because they had people working full-time to remove buckets from the X-ray belt and get them out of the way. And they had -- get this, it's crazy! -- they had BENCHES right next to the belts.

I'm pretty sure that at airports where this does not happen, they have a guy at every other screening station whose job it is to laugh at the poor schmucks sliding around on the waxed floor trying to get their shoes on.

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