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Published Letters: 1
I agree with your analysis; total cost of a system has to include software, service, care-and-feeding, and protection. Mac is cheaper.
With respect to monopoly, I share your comments about Microsoft ... it's why I switched.
And, it's beginning to become apparent that Apple, as sole supplier for their hardware/software, must take better care of their customers.
When things don't go as planned, Apple is the gorrila for their own market.
It has become a bit worrying for me.
